Primary Care Support England

Primary care support services are the responsibility of Primary Care Support England (PCSE), previously delivered by Serco.


You can contact PCSE using the following details:


Phone: 0333 014 2884

PO Box: Primary Care Support England, PO Box 350, Darlington, DL1 9QN


Supplies for pharmacies include; secure and non-secure NHS stationery, pre-printed forms, EPS tokens and delivery of the hard copy drug tariff.

Market Entry Applications

Primary Care Support England (PCSE) have launched a digital service for pharmacies to make market entry applications online hosted on its platform PCSE Online. It enables users to apply to open a new pharmacy, add or remove directors from their corporate structure and change ownership.

The service is available to those wishing to make an application and modernises a paper-based service, which used over 20 separate forms. It’s a one-stop online tool giving users a streamlined, faster and more efficient application process, and enables users to track the progress of their applications in real time.

The application process is simple: users register by emailing and the PCSE team will contact them to guide them through setting up their profile and start making their application. Further information on the market entry process can be found on the PCSE website.